What to Do in Case of a Dispute

For buyers and freelancers, disputes can occur when there are disagreements over the work delivered or other order-related issues. To resolve disputes, start by discussing the issue directly through the in-platform chat. Most problems can be solved with open and honest communication.

If no agreement is reached, escalate the issue to the Resolution Center. Provide all relevant details, including messages and files, to help the Pikolance support team mediate effectively. The goal is to reach a fair resolution for both parties.