If you’re dissatisfied with an order or if the freelancer fails to deliver as agreed, you can request a refund. Refund requests are processed through the Resolution Center on the order page. After approval, the refunded amount will be credited back to your Pikolance wallet, where it can be used for future purchases or withdrawn.
The wallet system ensures quick access to your funds while maintaining transaction security. If you encounter any issues with the refund process, contact Pikolance support for assistance.